Photo Upload Guide

For best results, please follow our handy guide below when choosing a photo to upload. We use the exact image uploaded to create your artwork, so please only choose images you are happy for us to use.

What works best...

 Taken at eye level
 Pet is well Lit
 Good distance

 Photo is sharp
 Not a screenshot
 Is a headshot

What may not work as well...

 Taken far away
 Not a headshot
 Face is obstructed

 Too dark or too bright
 Photo is Blurry
 Low resolution

 

Extra Info

Once your order is placed, our friendly team will review all your photos uploaded and select the most suitable one for your chosen design. If none of your photos are suitable, we will email to ask for alternatives.

If you feel your photos do not meet our guidelines, we encourage you to take new ones if possible, to avoid any delays with your order.

We create your artwork, using the exact photo uploaded. It is your responsibility to submit a high quality photo that adheres to our guidelines. We cannot offer refunds for photos that do not meet the criteria outlined in our guide.